coherly

Privacy Policy

Effective Date: January 11, 2026

This Privacy Policy describes how Coherly, LLC. (“Coherly,” “we,” “us,” or “our”) collects, uses, and protects personal information when you access or use the Coherly website, applications, and services available at https://www.coherly.ai.

1. Information We Collect

1.1 Information You Provide

When you create an account or use Coherly’s features, you voluntarily provide information necessary to deliver the Services.

  • Account Data: Name, email address, authentication credentials, and subscription tier.
  • User Content: Insights, prompts, notes, audio, and other content you create or upload.
  • Payment Metadata: Subscription status and billing records (handled by third-party processors).
  • Communications: Support inquiries, feedback, or survey responses.

1.2 Information Collected Automatically

We automatically collect limited technical information to ensure security, performance, and reliability.

  • Usage Data: Feature interactions, session duration, and content engagement.
  • Device Data: Browser type, operating system, IP address, and general location.
  • Cookies: Used for authentication, preferences, analytics, and performance monitoring.

2. Purpose of Processing

We process personal data only for specific, legitimate purposes:

  • Providing and operating the Coherly platform
  • Generating AI-powered insights, summaries, and audio
  • Personalizing content and recommendations
  • Processing subscriptions and payments
  • Improving product quality and user experience
  • Ensuring platform safety, fraud prevention, and abuse detection
  • Complying with legal and regulatory obligations

3. AI-Specific Data Use & Transparency

3.1 How AI Is Used

Coherly uses AI systems to assist with content synthesis, summarization, personalization, and audio generation. AI outputs are probabilistic and may contain inaccuracies.

3.2 AI Training and User Content

Private content is never used to train shared or public AI models.Public content may be analyzed only in aggregated or anonymized form to improve platform quality. Coherly does not sell user data for AI training.

3.3 Human Oversight

AI-generated outputs are assistive only. Users retain full responsibility for reviewing, validating, and acting on AI-generated insights.

4. Public vs. Private Content

You have direct control over the visibility of the content you create. Insights generated by you are private by default, stored securely within your user-specific data scope. You have the option to publish these insights, which makes them publicly accessible. This action is intentional and requires your explicit confirmation. Public content may be indexed and displayed to other users, while private content remains confidential and accessible only to you through your authenticated account, subject to legal and security requirements outlined in this policy.

5. Safety, Monitoring, and Abuse Prevention

To protect the community and maintain the integrity of our platform, we actively monitor for abuse, fraud, and violations of our terms. We may temporarily log user activity, analyze usage patterns, and review content that is reported or flagged as suspicious. This is done to detect and prevent security threats, illegal activities, and misuse of the Services. We do not monitor private content for any other purpose.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Our retention periods are as follows:

  • Account data: Retained for as long as your account is active. If you delete your account, your personal data will be deleted within 90 days, subject to legal and regulatory requirements.
  • User content: Retained until you delete it or your account is closed. Deleted content may persist in our backup systems for a limited period before being permanently erased.
  • Security logs: Retained for a limited, rolling period (typically 90 days) for security analysis, audit purposes, and to protect against threats.

7. GDPR Rights

If you are located in the European Union or European Economic Area, you have specific rights under the General Data Protection Regulation (GDPR). These rights include the ability to access, correct, delete, or restrict the processing of your personal data. You also have the right to data portability and the right to object to certain types of processing. To exercise these rights, please contact us at privacy@coherly.com.

8. International Transfers

Coherly operates globally, which means your data may be transferred to and processed in countries outside of your own. We ensure that any such transfers are lawful and secure. Where we transfer personal data from the EU/EEA or UK to other countries, we rely on legally-provided mechanisms to lawfully transfer data across borders, such as the European Commission's Standard Contractual Clauses.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of the Services after such changes constitutes your acceptance of the new policy.

10. Contact Us

Email: privacy@coherly.com
Website: https://www.coherly.com